Fines and Replacement Costs
Overdue notices for items checked out at Cowles Library are automatically sent via email one working day after the due date. There is a three day grace period from the date books are due until overdue fines are charged. There is no grace period for audio-visual materials or reserve items.
Overdue fines for library books and audio-visual materials are 20 cents per day. Fines for Reserve materials are 50 cents per hour. We do not charge fines for books or audio-visual materials on days the library is closed. We DO charge fines for Reserve materials when the library is closed.
If you lose something that you’ve checked out, please notify firstname.lastname@example.org immediately. Charges for lost books or audio-visual items include the replacement price for the item, a processing fee, and any late fees incurred if the item was overdue when reported lost.
Finding Out How Much You Owe
You can find an estimate of how much you owe in fines by logging into your library account. More information about that is available on the Using Your Online Library Account page. You can also call us at 271-2111 for your fine information.
Users who have fines have the following payment options:
Pay at the Payments Desk – You can pay at the Payments Desk (top of the stairs, turn left) anytime the Library building is open. We can accept cash (U.S. currency) or checks only. We are not currently able to process credit or debit cards. If you are off-campus and want to mail a check, the address is:Payments Desk
2507 University Avenue
Des Moines, IA 50311
Pay at Student Accounts
- Call (515) 271-2111.
- Library staff will determine the amount of the fine and/or replacement costs.
- We will then contact Student Accounts with the amount of your fines.
- After approximately 15 minutes, contact Student Accounts (515-271-2151) with your credit/debit card information.
- Student accounts will alert the payments desk staff when the card has cleared. Library staff will then remove the fines from your Library account and any Library holds from your Banner account.